About Skalin
Skalin is the next-generation Customer Success Platform designed to help B2B SaaS teams onboard, engage, and grow their customers. It unifies data from your product, CRM, and workspace to provide a true 360° view, enhanced by an AI-powered health score and automated workflows. With Playbooks, project management, and broad integrations, Skalin scales customer success operations across the organization.
What Skalin offers
- 360° Customer View
- AI-powered Health Score (self-learning algorithms)
- Automated Playbooks
- Project Management
- Seamless Integrations with major tools (HubSpot, Salesforce, Pipedrive, Zendesk, Intercom, Gmail, Outlook, Slack, Segment, Zapier, Stripe, and more)
- Advanced analytics
- Full API access
- Custom Fields
- Dedicated Customer Success Manager (CSM) in higher tier
- Real-time alerts and KPIs
- Centralized customer data for onboarding, engagement, and renewal actions
What sets Skalin apart
- AI-driven, self-learning health scores that identify at-risk customers automatically
- Unifies data from multiple tools for a true 360° view, reducing data silos
- Automated Playbooks to standardize and scale CS workflows
- Project management capabilities to track progress and milestones
- Rich integrations with the tools you already use, plus robust APIs for customization
- Transparent pricing with tiered plans and add-ons to fit growth
- Credible validation via success stories and analyst backing