Companies/Digital companies/Business Tools/Knowledge Management/Zapnito

Zapnito

UK-based B2B SaaS platform for building branded customer community and knowledge hubs, combining content, discussions, courses, events, directories, personalization, analytics, integrations and security controls.

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Current funding stage: Series A
#B2B#community-platform#knowledge-sharing#customer-education#customer-success#security#SSO#integrations#analytics#events#courses#knowledge-management#brand-hub
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About Zapnito

Zapnito is a B2B community & knowledge platform designed to help brands engage and educate customers at scale. It centralizes knowledge, experts, and conversations into a single, branded hub. The platform supports personalized experiences, community collaboration, and on-demand knowledge sharing across the customer lifecycle.

What Zapnito offers

  • Centralized knowledge hub with Articles, Videos, Documents, Courses, Events, Discussions, and Profiles\n- Personalization and segmentation with custom groups, notifications, and public/private/secret rooms\n- Engagement tools: discussions, courses, events, certifications, and user/organization directories\n- Analytics and data: Engagement Dashboards, User Explorer, Data Imports\n- Integrations and security: APIs/Webhooks, Direct Integrations, Custom SSO, 2FA, data encryption\n- Dedicated support and success services: Success Team, 1-on-1 Training, Strategic Reviews

What sets Zapnito apart

  • One branded destination for customer knowledge and expert insights.\n- Personalization of content and recommendations across the customer lifecycle.\n- Tools to boost retention, reduce support tickets, and drive NPS/advocacy.\n- Easy integration with existing tools and robust security/governance.\n- Ongoing strategic guidance from a dedicated customer success team.

Launches from this company

This company has not published any launches yet.