Easiware

French omnichannel customer-service SaaS platform that centralizes customer interactions and data, with AI-assisted request handling, automation, reporting and integrations.

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EU basedEU hostedEU ownedEU investedCurrent funding stage: Growth
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About Easiware

easiware is an omnichannel customer service software designed to centralize your contact channels and automate repetitive tasks. 100% French, it is hosted in France and powered by artificial intelligence to improve customer satisfaction. Trusted by more than 500 brands and backed by local support, easiware is tailored to fit your business.

What Easiware offers

  • Channel centralization
  • 360° Customer View
  • Artificial Intelligence and automation
  • Request handling and priority management
  • Satisfaction and real-time reporting
  • Integrations and local support in France

What sets Easiware apart

  • 100% French and hosted in France (GDPR-compliant and HDS-certified)
  • Fully tailor-made solution, adaptable to the pace of your business
  • AI that assists agents and improves productivity
  • Local support team in France and certified training
  • Trusted by more than 500 client brands

Launches from this company

This company has not published any launches yet.