Help Desk Software

Customer-success-management SaaS that centralizes customer data, activity and metrics, with features including alerts, segmentation, automated playbooks, health scoring and dashboards.

French omnichannel customer-service SaaS platform that centralizes customer interactions and data, with AI-assisted request handling, automation, reporting and integrations.

Gmelius is a Geneva, Switzerland-based SaaS platform that adds AI email assistance, shared inboxes, Gmail collaboration, workflow automation and analytics to Google Workspace. Its website also advertises an Outlook integration waitlist.

Swedish B2B SaaS startup providing a Customer Success platform for customer-health monitoring, customer collaboration workspaces, workflow automation, and integrations across CRM and product-data tools.

Polish SaaS omnichannel contact-centre and customer-service platform combining voice, email, ticketing, chat, social messaging, CRM, reporting and AI features.